Total ॐ नमः शिवाय Jaaps Done: 408165200
Thank you for choosing the official Mata Vaishno Devi Dham (“we,” “us,” or “our”). Your privacy is sacred to us, and this policy explains how we collect, use, disclose, and safeguard your information when you use our iOS application.
Registration & Donations: When you make a donation via UPI, bank transfer, or online contribution, we collect your name, email address, phone number, UPI ID or bank account details, and transaction identifiers.
Contact & Support: If you contact us for support or to subscribe to updates, we collect your email address and any information you choose to share in your message.
App Usage: We automatically log how you interact with the app (e.g., pages viewed, features used, session duration), which helps us understand and improve your experience.
Device Data: We collect non-identifying information about your device, such as model, operating system version, unique device identifier, and app version.
Push Notifications: If you opt in, we store your device’s push-notification token so we can send you reminders about events, festivals, and special ceremonies.
To Provide & Improve Services: We use your data to deliver temple timings, event notifications, and other content you request, and to identify and fix bugs.
To Process Donations: We use your payment information solely to process and confirm your contributions securely.
To Communicate: We may send you service announcements, administrative messages, and promotions about temple activities, only if you have opted in.
To Personalize Your Experience: Usage analytics help us tailor content and suggest events that may interest you.
Service Providers: We may share your data with third-party payment gateways, cloud-hosting providers, and analytics services to operate and maintain the app. These providers are contractually bound to keep your data confidential and secure.
Legal Requirements: We will disclose your information if required by law, to enforce our terms, or to protect the rights, property, or safety of the temple or others.
No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement industry-standard technical and organizational measures (encryption in transit, secure server storage, access controls) to protect your personal information. However, no method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage logs may be retained for up to 24 months to analyze trends and improve services; transactional records are kept for accounting and compliance.
The app may contain links to external websites or resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies.
We may update this policy to reflect changes in our practices or for legal, technical, or operational reasons. When we do, we will revise the “Last updated” date at the top. Significant changes will be notified via in-app notice or email.
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us via our Contact Page.
We appreciate your trust in using our app and honoring the sanctity of your personal information.
